23
OCT
2023

How Bespoke Consultative Businesses Can Collaborate to Support Clients

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The world is changing faster than ever. Technology and innovation change how we do business and create new industries all the time! Economic conditions ebb and flow more suddenly than most of the last 2 decades. And supply chain principles are quickly changing to provide greater stability in an increasingly more uncertain world.

The speed of change means business leaders are facing new challenges daily. And these challenges help explain why leaders need personalised solutions to address the challenges in their unique circumstances.

It also helps explain why businesses like Acceler8 Consultancy have emerged as the go-to experts for providing tailored guidance and services to meet individual business and leadership needs.

Our winning approach is to collaborate. We work with our clients closely, and to provide the best outcome for our clients we also combine our expertise with other specialists. At Acceler8, we’ve found the perfect way to deliver powerful synergies. These synergies support clients most effectively and provide them with top-notch solutions, desired outcomes, and benefits that meet or exceed targets.

Why are our collaborations benefiting us and our clients? Here are 5 key advantages:

  1. Expertise

No single consultancy can be an expert in every aspect of a client’s needs. Collaborating with other consultancies allows businesses to tap into a broader range of expertise, ensuring clients receive efficient and comprehensive solutions. This of course requires selecting partner consultancies that are open to such collaboration.

  1. Resources

Synergised collaborations enable sharing resources such as research, data, technology, and talent between third parties and the client. This sharing reduces costs and improves the quality of service offered to clients.

  1. Ideas

When consultative businesses come together, we bring unique perspectives and approaches to problem-solving. These shared ideas often result in innovative solutions and better outcomes that might not have been possible otherwise.

  1. Flexibility

Our collaborations offer flexibility in adapting to changing client needs. If we lack a specific skill set we can easily bring in a partner with that expertise. Or if the client has a supplier with that skill already available we can leverage that by collaborating.

  1. Trust

Clients often have greater confidence in consultative businesses willing to collaborate. It demonstrates the focus is on the client’s best interests rather than solely on the consultant’s bottom line.

Collaboration Models for Consultative Businesses

There are various collaboration models that we can explore to support our clients effectively:

Strategic Partnerships: Consultancies can form strategic alliances with complementary partners. For example, at Acceler8, we focus on business strategy, business transformation and programme and project delivery. We often partner with technology specialists to provide end-to-end solutions to clients.

Networking and Referral Partnerships: We create a network of trusted partners in various industries allowing us to refer clients to experts who can address specific needs outside our expertise. This approach reduces the clients sourcing effort, and therefore cost, and enhances client satisfaction and trust.

Project-Based Collaborations: We collaborate with integrators, service providers and other consultancies on a project-by-project basis. For instance, we have collaborated with providers of legal services for complex merger & acquisitions and integrations, ensuring strategic and legal aspects are well-covered. We have also worked with to coordinate best use of resource and capability across multiple providers to deliver a grass roots transformation and an entire technology refresh that have achieved the objectives of the clients and exceeded the planned benefits.

Knowledge Sharing: We like to establish a platform for knowledge sharing, such as webinars, workshops, or collaborative publications, that enables us to showcase their expertise collectively while providing valuable insights to clients. We take pride in imparting knowledge, embedding capability and leaving a legacy for the client to be able to proceed with subsequent change independently of third-party support.

We know that collaboration is the key to unlocking the full potential of supporting our clients. By forming strategic partnerships, sharing resources, and leveraging collective expertise, we can offer more comprehensive, effective, and tailored solutions to our clients’ unique challenges.

As the business world evolves, consultative businesses like Acceler8 that embrace collaboration are in a position to help clients thrive and set new standards for client-centric service delivery.

About the Author
A Change and Programme Management professional with international experience in business transformation, from strategy definition to implementation and covering all dimensions of change: sourcing, contracts, policy, process, IT, infrastructure, behavioural, organisational. John is a Fellow of the Institute of Consulting, a Change Management Practitioner, and MBA qualified who has delivered change and integration of customer facing, commercial, operational and back office capabilities in various organisations.

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