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07
FEB
2019

7 ways to ensure you have an effective customer experience strategy in place

Word of mouth travels fast and the reputation of your business can be affected by the quality in customer experience. How much do you know about the relationship between your customers and your organisation? A customer experience strategy is essential.  Customer expectations are...
26
NOV
2018

7 Reasons why you should consider using a Business Consultant

In the current economic environment, it is important that businesses find ways to stand out, improve operations, and increase their turnover and profit while keeping expenses down. Many businesses struggle to stay ahead of the competition and their day-to-day operations are more...
24
MAY
2018

The importance of integration management and continuous planning to project success

It’s been reported that business analysis professionals within highly mature organisations spend *83% of their time working and applying business analysis to projects and programmes. In the same report, they researched into how business analysts spend this time and respondents...